How does Nook Manila work?
Nook Manila is a curated shopping service. You tell us what you’re looking for—or choose from our curated finds and we source the item directly from trusted shops around the world. Once secured, we handle everything from purchasing to delivery.
Think of us as your personal shopper—sourcing directly from trusted stores across the globe and bringing the best pieces straight to you.
Are all items authentic?
Yes. We source only authentic items from official stores, authorized retailers, and trusted boutiques. Authenticity is non-negotiable for us.
Where do you source items from?
We shop worldwide. Sourcing depends on availability, exclusivity, and where the best version of the piece can be found.
How much is shipping?
International shipping via air cargo is free on all orders. Local Philippine shipping fees are computed separately and will depend on your location. Final shipping costs will be confirmed before order completion.
How long does delivery take?
Delivery timelines depend on our travel schedule. Our trips usually last around 10 days. Once we’re back in Manila, items are shipped out immediately.
Estimated arrival and delivery timelines are always posted on our Instagram for transparency.
How do I place an order?
You can place an order by:
- Messaging us on Instagram DM for specific requests
- Selecting from our curated drops on the website
We’ll confirm availability, pricing, and ETA before proceeding.
Do you accept rush or special requests?
Yes—within reason. If the item is available and timing allows, we’ll do our best to accommodate special or urgent requests.
Can I cancel or change my order?
Since items are sourced and purchased specifically for you, orders cannot be canceled or changed once confirmed and paid. We strongly recommend reviewing all details before proceeding. Any confirmed payment is non-refundable.
Do you accept returns or exchanges?
We do not accept returns or exchanges unless the item received is incorrect or damaged upon arrival. Any concerns must be reported within 24 hours of receiving your order.
Are prices final?
Yes. Our prices already include:
- Item cost
- Sourcing service
- International handling
Why shop with Nook Manila?
Because shopping globally shouldn’t feel complicated. We remove long lines, language barriers, uncertainty around authenticity, and international logistics so you can shop easily, confidently, and intentionally.
Still have questions?
Send us a message—we’re always happy to help.